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Merchant Card Service
- Merchant Options - Internet Payment Gateways
MO/TO vs. eCommerce
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MOTO
- Catalog orders
- Outbound or Inbound telephone orders
- Any order mailed or telephoned for purchase
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eCommerce
- Cardholder visits merchant website and decides to purchase
- Cardholder clicks "buy-now" or similar
button
- Website generates email to merchant OR shopping cart generates sale
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Buzz Words
- Entailing - "Virtual" storefronts
which act as a catalogue of products for merchants.
- Shopping Cart - Software that keeps track of items selected to buy.
- Firewall - Software/hardware used to prevent unauthorized access.
- Gateway - A computer that allows communications between networks.
- Virtual Terminal - A web-based application that functions' as a physical POS terminal.
Acronyms
- SSL = Secure Socket Layer
- CISP/SDP = Visa and MasterCard security requirements
- ECI = Electronic Commerce Indicator
- CNP = Card Not Present
- SET = Secure Electronic Transaction
Target Audience
- Mail Order
- Telephone Sales
- Brick & Mortar retailers
- Travel and Entertainment
 The consumer moves through the internet to the merchant's web site. From there, he decides that he wants to purchase something, so he is moved to the online transaction server, where all of the information he gives is encrypted. Once he has placed his order, the information moves through a private gateway to a Processing Network, where the issuing bank and acquiring processor complete or deny the transaction. This generally takes place in seconds.
www.online-commerce.com
Processing Rules
- Settled with in 48 hours
- Transaction amount must match the final authorized amount.
- Transaction date must match ship date and be no later than 7 days after the authorization date
- Cardholders can only be billed for items shipped
- Address Verification (AVS) must be requested, a match is not required.
- Industry specific data is required
eCommerce Chargebacks
An eCommerce Merchant can be held financially responsible for a fraudulent transaction even if it has been approved by the issuer. This is because there is a greater risk of fraud due to the absence of a card imprint and cardholder signature. |
